Contact Us

Specialist advice and support

In general if there is anything you are unsure about we would recommend that you always seek professional advice.  Patients are encouraged to discuss issues with their haemophilia centre, which is best placed to give guidance on their personal care. 

Need a listening ear?

The Haemophilia Society can offer anyone affected by haemophilia the chance to talk, in confidence, with someone with similar experiences.  If you would like to be put in touch with somebody please call their helpline on 0800 018 6068.

About the website

If you have any questions or comments about this site, or any Shire products or services, please feel free to contact us using the details below. Feedback is always welcomed and assists in our commitment to continuous improvement of site content and information.

For general enquires please call Shire UK on 020 3655 2400.

All enquiries or requests relating to Shire products and technical matters are submitted to Shire Medical Information. A specialist will be in contact with you in the next few days.

Phone: + 44 (0) 1635 798777 if you have a more urgent request.

Reporting adverse events

Adverse events should be reported. Reporting forms and information can be found at Any adverse events relating to Shire products can also be reported direct to Shire on +44 (0) 203 655 2430, or by email to

Please note it cannot be guaranteed that email is a secure method of communication. If you have any concerns about using email please call us.